The Story of Ewake.ai: Making On-Call Engineering Breathe Easy

Hey there,

We're excited to share the story behind Ewake.ai. As co-founders, we bring unique perspectives to the table - Omid, a product-focused software engineer, and Poune, an SRE engineer specializing in platform teams. Our journey began at Criteo, where we lived through the challenges of being on-call engineers by night and firefighters by day.

Through our extensive experience, we've intimately understood the varying challenges faced by engineers of different seniority levels, at different times of day, and how these challenges scale with company size. We've felt the stress firsthand, and we've seen how costly these incidents can be for organizations.

The Birth of Ewake.ai

In November 2023, we embarked on a mission to transform the landscape of on-call and incident management. Our vision was clear: create a solution that makes firefighting and on-call engineering not just manageable, but actually stress-free for engineers, while helping companies significantly reduce their operational costs.

Our Vision

We've built more than just a tool - we've created an AI SRE teammate that's there for your team during critical moments and daily routines alike. What makes Ewake.ai truly unique is its ability to adapt perfectly to your team's workflow and best practices.

• Adaptive Learning: Through feedback and interaction, it evolves to become your ideal teammate.
• Continuous Support: Available for both critical incidents and daily operations.
• Cost Reduction: Significantly reduces operational costs and incident resolution time.
• Stress-Free Environment: Makes incident management as natural as breathing.

Our mission is to transform the stressful world of on-call engineering into a smooth, collaborative experience. With dot.ai, we're not just providing a solution - we're creating a future where incident management becomes second nature, as easy as taking a breath.

Join us in making on-call engineering a better experience for everyone. 🌟